Warranty Policy
Warranty Policy
Baufar Power is committed to providing high-quality renewable energy products, including solar energy storage batteries, 51.2V LiFePO4 batteries, and complete solar panel systems. Our warranty ensures peace of mind for customers, covering defects in materials or workmanship under normal use during the warranty period.
Warranty Coverage
This limited warranty covers any manufacturing defects in material or workmanship under regular use. The warranty period for our products is [X years] from the original date of purchase.
What We Will Do If a defect arises during the warranty period, Baufar Power will, at its discretion:
- Repair the Product: Our team will address any qualifying issues.
- Replace the Product: We may replace the item with a new or refurbished unit of similar specifications, including our 100Ah LiFePO4 batteries and solar panel systems.
Replacement items assume either the remaining warranty period of the original product or 90 days from the date of replacement, whichever is longer.
What This Warranty Does Not Cover
This limited warranty does not cover:
- Damage caused by improper use, installation errors, or unauthorized modifications to the product.
- General wear and tear or accidental damage.
- Second-hand or resold items are not eligible for coverage under our warranty policy, and any existing warranty is void upon resale.
Important: Any attempts to open, disassemble, or modify your solar energy storage battery, 51.2V 100Ah LiFePO4 battery, or any other Baufar product will void the warranty. Please contact our customer service team before attempting any repairs or alterations.
How to Make a Warranty Claim
To initiate a warranty claim, contact our Customer Service team via our website’s contact form. Please provide proof of purchase, product details, and a description of the issue. Our team will assist you in completing the warranty process.